Terms of Use

Last updated: November 29, 2025

1. Acceptance of Terms

By accessing or using HarmonyWithin ("the Service"), you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our Service.

⚠️ 2. Important: Not a Substitute for Professional Care

HarmonyWithin is an AI companion for emotional support and self-help — it is NOT a replacement for professional mental health treatment, therapy, or medical advice.

  • HarmonyWithin does not provide medical diagnosis
  • HarmonyWithin does not provide professional therapy or counseling
  • HarmonyWithin is not staffed by licensed mental health professionals
  • The AI companion is a self-help tool, not a clinician

If you are experiencing a mental health condition, please consult a licensed mental health professional in your area.

🆘 3. Crisis Situations

HarmonyWithin is NOT designed for crisis intervention. If you or someone you know is in immediate danger or experiencing a mental health crisis:

🇺🇸 United States

  • 988 Suicide & Crisis Lifeline: Call or text 988
  • Crisis Text Line: Text "HELLO" to 741741
  • Emergency Services: Call 911

🌍 International

If you're outside the US, please contact your local emergency number or visit findahelpline.com to find crisis resources in your country.

4. Use at Your Own Risk

You use HarmonyWithin at your own risk and discretion. While we strive to provide helpful and supportive AI responses, we cannot guarantee:

  • The accuracy or appropriateness of AI-generated content
  • That the Service will meet your specific needs
  • That the Service will be available without interruption

HarmonyWithin and its creators are not liable for any decisions you make based on interactions with the AI companion.

5. Beta Service

HarmonyWithin is currently in beta. This means:

  • Features may change or be removed without notice
  • Bugs and issues may occur
  • The service may have downtime
  • We welcome feedback to improve the experience

6. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose
  • Attempt to harm, abuse, or exploit the AI system
  • Share harmful, abusive, or illegal content
  • Attempt to reverse-engineer or copy the Service
  • Use the Service to generate content that violates others' rights

7. Intellectual Property

The HarmonyWithin name, logo, website design, and AI system are the intellectual property of HarmonyWithin. You may not copy, modify, or distribute our content without permission.

8. Privacy

Your use of HarmonyWithin is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Limitation of Liability

To the maximum extent permitted by law, HarmonyWithin and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Changes to Terms

We may update these Terms of Use from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Refund Policy

We want you to be satisfied with your HarmonyWithin experience. Here's our refund policy for Premium subscriptions:

💳 Premium Access Codes

  • 7-Day Satisfaction Guarantee: If you're not satisfied with your Premium subscription, you may request a full refund within 7 days of your purchase date.
  • No Questions Asked: During the 7-day period, we'll process your refund without requiring a reason.
  • After 7 Days: Refunds are considered on a case-by-case basis at our discretion.

📱 How to Request a Refund

To request a refund, please email us at info@harmonywithin.bot with:

  • Your email address used for purchase
  • Date of purchase
  • Reason for refund (optional but helpful)

Refunds are typically processed within 5-10 business days and will be returned to the original payment method.

⚠️ Non-Refundable Situations

  • Requests made more than 30 days after purchase
  • Promotional or gifted access codes
  • Accounts terminated for Terms of Use violations

Note: During our beta period, we're especially flexible with refunds as we continue to improve the service. Your satisfaction matters to us.

12. Contact

For questions about these Terms of Use, please contact us at:

Email: info@harmonywithin.bot